You will be able to work as an effective team member, demonstrate effective communications skills both written and verbal and support the team in the delivery of patient focused care.

The post will demand working with highly confidential information to achieve targets and deadlines. There will be a requirement to work flexibly within the team including some evening and weekend shifts to support service delivery, to give administrative support within the department and actively participate in the running of the consultant Outpatient clinics. This
may involve the location and preparation of notes and the use of
the hospital administration system, and also providing a warm and
welcoming reception to patients

Be a credible leader, promoting a positive culture to enable proactive, effective risk management processes to develop.
Support and guide development and delivery of Trust wide transformation plans, working co-operatively with staff at all levels, initiating and leading improvement projects as required.
Provide expert advice and guidance to risk groups, committees and other key decision making and assurance groups.
Determine trends across the Trust, undertake investigations into themes and events to identify lessons learnt and bring concerns and solutions to the attention of the Executives, committees and risk groups.
Lead the management and maintenance of Trust Risk Strategies, Policies and working practices.
Overview risks on the Risk Register and Board Assurance Framework and provide meaningful reports to Committees and Care Groups which support oversight and management of their risks.
Plan, facilitate and deliver where appropriate, risk management training programmes across the Trust.

The Informatics Directorate is responsible for developing the Trust’s Information, Communication and Technology Strategy and for delivering the information systems development programme. It also ensures the operation of secure and confidential systems, the provision of high quality information and records to support patient care, clinical governance and performance management.

The IT Services Department is part of the Informatics Directorate and is responsible for strategy, design, transition and operational management of the IT Portfolio in conjunction with other specialist areas of Informatics. It provides a range of services to approximately 16,000 users within the Trust along with

The use of IT has grown significantly in recent years and is now an essential part of most areas of work within the Trust. As the Trust is working to eliminate paper from day-to-day processes the IT infrastructure is becoming even more critical to the delivery of patient care. 

To assist and support Contracts Manager and Care Groups in the negotiation, development and management of service contracts and service level agreements (SLAs) which deliver targets and priorities.

· Support Contracts Manager to ensure effective contract service review meetings are held with commissioners/clients, produce relevant documentation for dissemination, which records the meeting, and identifies gaps in provision and makes suggestion for changes to service delivery to meet these gaps.

· To assist Contracts Manager and Care Groups in the annual contracting planning round including establishing baseline activity.

· To work as part of a Strategy and Business Development Team and also as part of the matrix Internal Contracting Team for the delivery of effective contract management.

· Implement and monitor with Contracts Manager and Care Groups agreed national and local clinical quality and performance measures within contracts and SLAs.

The successful post holder will liaise with the Core Clinical Services Care Group Management Team on a daily basis and network with key colleagues across UHMB to support the services required of the division.